Tenant's FAQ's


Tenant's FAQ's 

I want to find a property to rent

Browse our internet site for available properties. Allow yourself up to 2 weeks prior to your relocation to arrive and begin searching. Prepare by writing a list of your requirements and a budget range for rent. If you have looked on the internet before beginning your search, you will have a reasonable idea of rent prices in the suburbs of your choice.

How do I inspect a property with a real estate agent

If the property you wish to view is currently tenanted then we will be happy to arrange a suitable time to view the property in conjuntion with the current tenant. If the property you wish to view is untenanted, we will arrange a mutual suitable time. We do not hand out property keys to prospective tenants.

What are the usual lease terms?

Usually a lease period for 12 months or 6 months will apply. However, there may be other options if arranged by the owner and tenant.

How do I apply to rent the property?

When you apply to rent a property through us, you will be asked to fill out an application form. Every person over the age of 18 who wishes to reside at the premises, must complete an application form. In filling out this form, you will be asked to identify yourself, the same way as many institutions including banks ask for identification.

What information must we provide to the real estate agent?

HomeRentals Queensland asks for 100 points of identification. Below are listed acceptable forms of ID and we would ask you to forward these along with your completed application form.

  • Drivers License   40 points
  • Passport   40 points
  • Photo ID   30 points
  • Pay slips   20 points
  • Medicare Card   20 points
  • Electricity Bill   10 points
  • Bank Statement   10 points
  • Birth Certificate   30 points
  • Previous Landlord reference   20 points

In addition to this, you will be asked to supply information about yourself on the application form. This will include personal and employment details, personal references and current and previous addresses.

We shall also ask you to agree in writing, that we may conduct whatever searches and checks deemed necessary, to authenticate your documents and the information provided to support your application. If you do not sign this DECLARATION, your application will not be processed. Be assured that at all times, your right to privacy will be respected and any information will remain in confidence and any exchange of information will be strictly on a ‘need to know’ basis.

Once we choose a property, how soon can we move in?

Once we have received all your documentation, it usually takes between 24 and 48 hours to process your application, depending on the availability and response times of Employers, Landlords and your referees.

What do I have to pay to secure the property?

If you are successful, we will ask you for I weeks rent as a holding deposit for your Property. This fee must be received within 24 hours of being notified that your application was successful. It is only then , that the property will be removed from the availability list. It will then form part of the monies, ie.(Bond) required at the commencement of your Tenancy.

What else should we plan for?

You will need to budget for monies required at the commencement of your Tenancy. This will  consist of a Bond, which equates to 4 weeks rent, along with an additional 2 weeks rent. (Your holding deposit forms part of these 2 weeks). You will also need to budget for a removalist. Other expenses can include Bonds for telephone and electricity through the local suppliers.