P: +61 7 3823 4988
F: +61 7 3319 6049
70 Old Cleveland Rd Capalaba 4157
Hi Debbie,As this property has been sold and the new owners will hopefully move in this Friday 2nd November.I thank the team at Home Rentals for the excellent service you have provide to us over the years you have been our property managers for this address. Home Rentals are professional, friendly team who communicate when and as required and once again thank you.Debbie, can you please arrange to forward this email onto the team Also can you please arrange for our 2017 - 2018 statement.Regards JOHN >
Hi Kim, You have been looking after our property at 49-51 Mt Cotton Rd, Capalaba and I'm writing to tell you that we have just sold this property and your services are no longer required. Thank you very much for doing a great job looking after our rental. Kind Regards Todd and Tina >
What an extraordinary change from the previous agent. From the start, Daneen’s professionalism was amazing. She explained the current code and advised on required maintenance, then planned and co-ordinated the works, while keeping me updated. Daneen went above and beyond the call and her bloods worth bottling as the saying goes. I feel completely comfortable handing my property to the team at HomeRentals Qld to manage especially as I am out of Brisbane quite a lot giving me complete peace of mind. Regards H. Mitchell >
Many thanks Sharon and greatly appreciated - your agency was a pleasure to deal with .All the best! Richard >
Thank you Sharon. Excellent service, much appreciated.Regards,Peter >
Thank you Maria!! I appreciate all you have done for us and an all of your efforts in making this go as smoothly as possible. You are a brilliant property manager who really does go the extra mile. I will be sure to recommend you to investors and renters alike. Take care Tash. >
Hi Sharon,Thank you Home Rentals as i have rented two properties from you over the years and rented for over 20 years. You are by far the best real estate agent that I have been with. So appreciate your friendly professional manner no matter who I am speaking to.Yours sincerely Karina >
Hi Maria Thank you very much for this. You (and Homerentals) have provided outstanding service and I am very grateful for this. Kind regards Brian >
Ryan I honestly can’t say thank you enough for your help and professionalism. I will be emailing your mum(ha) to say how much you’ve gone above and beyond. I will love to get Almond Avenue. The only thing I could ask for is a fan in the last bedroom. Then, apart from my desire for a pool I don’t think I’d ever need to move. Talk tomorrow. Kate >
Firstly I wish to thank you and your team whole heartedly for the effort you put into finding good tenants for our investment property in Victoria point. During this process I dealt with several of the staff in your office and found all whom I dealt with to be polite, interested in my concerns , attentive and responsive with both action and communication. I would have no hesitation in recommending Home Rentals Qld to any landlord looking for a new managing agent. Congratulations to you all for doing a great job in what can be a difficult industry. Again, thank you for your help over the long period you have managed this property for us.Regards, David and Lisa September 2017 >
Hi Debbie, Chris and team, It is with much sadness that we wish to advise our intention to leave Cherry Street, Wellington Point and to end what has been a 10-12 year period of leasing with HomeRentals qld. What a wonderful time it has been renting through your agency, and a pleasure it has been accommodating in Cherry street, Madelin Court and of course way back in the townhouse at Thorneside! All owners have been extremely generous with rent and very handy to call on when the inevitable maintenance issues arises!We can't thank you enough for housing us over the last decade, it is a sad time for us to be moving on. Kind regards Martin and Kim
Hi there guys, I just wanted to say thank you all very much for looking after our property so well over the years. It's been an absolute pleasure dealing with all of you. Many thanks, Brooke
Daneen and the team at HomeRentals Queensland manage one of my investment properties. I can truly say that the all-round service that I am getting from Daneen is second to none. If you are looking for a property manager in Brisbane, look no further than Daneen, it’s that simple, nothing more to be said!!Alon
Hi Kiely, Thank you for letting me know. And thank you for your well wishes. I've had a very positive experience with Home Rentals and will definitely use your business as a referral point. Kind regards, Beth
Dear Ryan, I just wanted to let you know I've found our new abode, after four unsuccessful applications through real estate agencies, a private rental. I just wanted to thank you for looking out for a property for my son and I. You were the only one to email me during the process of application to let me know you had received it and to personally call me to let me know I was unsuccessful. You followed through with a phone call when you had a property that could suit us. Your kind are rare in the industry and I sincerely wish you the very best in your career. Kind regards,Lisa.
Hi Kiely, Please find attached the signed lease agreement. Thanks for the excellent management. Kind Regards Angus and Bonnie
I would like to thank Home Rentals for managing our investment property at 17 Ashwood Circuit in Birkdale for the last few years. We found that you were all very professional and felt very comfortable leaving our property in your hands. I would like to say a particular thank you to Sam who oversaw our renovations last year. She did an absolutely brilliant job and sent us pictures when it was complete. Thanks Sam for putting up with my constant calls!!! Once again thank you for your great management of our property. Kind Regards David and Lynne
I'd just like to also take this opportunity to thank you all very much for all the help you've provided over the last 6yrs. Without you guys, having a rental when I live interstate just wouldn't have been feasible. I wouldn't hesitate to recommend you to anyone who asked. Kind Regards Christian
Hi Daneen, Trust you well. I know that I need to say thank you for everything you have done and all the nice things that goes with it but I can’t find words to express how grateful we are for the help and assistance Homerentals Queensland gave us. Particularly, You. From all the rental companies, Homerentals Queensland gave us a chance when I thought all hopes were lost. You are doing an amazing job and I hope you get appreciated for your effort. Kind Regards,Amanda.
Recently I made the decision to move my property to Home Rentals Queensland (HRQ) after having two disappointing experiences with other agents. I live outside of Australia so need a managing agent that I can trust, who doesn't require constant follow-up, is responsive and who understands the balance of keeping both tenants and the owner happy. Daneen is a consummate professional who took care of everything from the time I made the decision to use HRQ. The transition from the previous agency was seamless and Daneen's communications about next steps and status gave me exactly the right amount of detail at exactly the right time to make me feel confident that all was well. The office staff who are looking after the property on a day to day basis are also doing a terrific job. If you are treated as a number by the staff at agencies with rent rolls that are essentially too large to effectively manage with any kind of attention to detail, I would recommend that you consider switching to Home Rentals Queensland. I am extremely happy with my decision. Best Regards, Michelle.
We would like to also extend our thanks in being excellent property managers and keeping on top of any issues we may have had during our tenancy. Kindest regards, Michael and Meagan Gooch.
Hi Kristine, This is excellent news! Thanks so much for your attention to detail, thoroughness and integrity of homerentals.com. Much appreciated. Kind regards, Brian .
I like to take this opportunity to thank you all at Home rentals for all the years of service that you gave us. I can say without a doubt that you have been the best real-estate that we have dealt with in our 18 years of renting properties. Thankyou Murray and Melissa Lemke
Ok Debbie all good I'll chase her up as I know she is busy with her PT clients today. Thank you for your time and patience, I do appreciate it. Also can you thank Daneen for me too...she is a real asset to your Company. Absolutely professional and personal attention to detail is so much appreciated. Regards Ra .
I moved my property management over to homerentals.com.au because of the many positive testimonials I read on their web site and my growing dissatisfaction with my existing property managers. A high turnover in staff was reflected in what I perceived to be a growing apathy towards managing my properties. I stuck with them for years (15) but wished I had taken steps earlier and moved to homerentals.com.au. When I finally made the move and Chris and her team took over there was an almost instantaneous and remarkable change for the better. The properties had been allowed to run down and they acted immediately to fix existing problems and proactively sought out potential problems to rectify before they became major issues. They acted in my best interest in terms of getting quotes and recommending cost effect solutions. They even managed some problems to do with the local council that could only be described as marginal to their responsibilities. I can highly recommend them if you want ease of mind knowing that your properties are being well managed especially if you are living overseas and must rely on them. They are enthusiastic professionals and respond immediately to your queries or requests. I can find no fault with their service. Brian Long .
No problem at all Debbie, and I appreciate the gesture. To be honest, I have no complaints with the service I've received from you guys over the years. If this is as bad as it gets then we've all done pretty well! Having spoken to my accountant and realized things aren't as bad as I first thought has helped a lot. I still have life pretty good I guess, so I really can't complain. Thanks again for being so eager to assist me with this... I really appreciate it. Cheers, Chris .
To Chris and the staff I just wanted to let you know how impressed and appreciative I am of the service and the communication that Homerentals Queensland have provided. I have several investment properties and I can tell you that by far the best management we have found is with you guys. I am definitely moving my other properties to you. Daneen has gone above and beyond my expectations of a property manager and I can’t thank you enough for the effort and professionalism that I have experienced. I will have no hesitation in recommending Home rentals Queensland to any of my friends, family and colleagues.Once again thank you. Tim .
Hi Kiely, Please find our lease agreement and marriage certificate attached.Both Josh and I also wanted to say thank you for your service. Everyone at Home Rentals has been so helpful and prompt – something we haven’t experienced from a property manager before! Kind Regards, Jessica .
Hi Chris, I recently sold my rental property and wanted to write and thank you and your staff for all they have done for me in managing the unit over the past year. The service I have received from Home Rentals Qld has been first class and I am not just saying that because I know you personally. Everyone I have dealt with has been pleasant and friendly and every query I made was dealt with promptly and professionally. Nothing has been too much trouble and I have been very impressed with your service. So, please pass on my congratulations to your staff and keep doing what you are doing. Hopefully in the future we will be in a position to buy another investment property and you will be the first people I will call to arrange property management again! Thanks very much, Meredith .
Thank you home rentals. Plumber has been and promptly repaired the toilet and taps to washing machine in laundry. All the tradesmen that have ever come to the property are polite and efficient. A big thanks to all of them. Not that the property has needed many. A pleasure dealing with you all at home rentals. And anyone you have associated with you. This is the second property I have rented with you and will happily stay. A happy rental tenant here. Thanks Happy Easter all Karina and Jesse .
Hi Daneen, Dan and I would like to thank Chris and all her staff for their service to us over the years. We have always found them courteous and helpful. We can go away on holidays or business trips knowing our properties are in safe hands. For these reasons we have been very happy to recommend Home Rentals to our family and friends. Regards Marie
Great, thanks Daneen.Hope you have a lovely Christmas too. I really appreciate all your help with the rental. I'm certainly glad I chose to go with you . Cheers,James
Good morning Daneen,Every time I contacted you either by phone or email I thank God that Kruno put me through to your company. Seriously, I can never expect a better property manager. You make me feel relaxed as you are perfectly looking after my property. God bless you all. Dimitri
Hi Deb, Would you please pass onto the Home Rentals team, our gratitude and thanks for professional, detailed EOY statements, invoices etc; It simplifies our tax return processes greatly, so we can spend more time relaxing We really appreciate you all managing our investment properties so expertly, and it gives us both peace of mind knowing you have our interests, and the tenants interests as a high priority. Well done. Thank you all.Regards Dahrel and Sonja
Debbie, Debra and I would like to take this opportunity to thank Homerentals for your assistance and management of our property over the past 12 years, which has just come to an end. Your attention to detail and management of the property has been outstanding and if we purchase another property in your area, we wouldn't hesitate to seek you out again as our property manager.Kind regards,Brian and Debra
Hi Kiely and the staff at Home Rentals, I have been meaning to email you for a weeks to thank you for your care and service, during my tenancy at Unit 5.Your team have been brilliant to work with and very helpful, (which is a pleasant surprise in my experience with agents up here on Sunshine Coast unfortunately), and I just wanted to passon my appreciation. Kind regards,Mary
Debbie. I was going to email or call next week, just to say thank you for your professional, prompt and friendly service to Grant and I over the past 3 years. I have recommended you highly to our Redlands friends. Have a great weekend. Steph
Thank you!!! Very VERY happy with both the dishwasher & clothes line. So very grateful! Please be sure to Thank Andrew for me. Thank you for getting it done as quickly as you did & we Love Tony & he did an Amazing job! Yours John& Belinda
Thank you for all your help over the years now with the rental of our property at Windemere Rd Alexandra Hills, you were certainly a breath of fresh air when we first signed with you after the previous debacle with our previous property management! And I'm happy to say it has remained that way ever since. I will definitely recommend your company to others who are on the search for property management services in the future. Thanks,Amanda
Hi Debbie. I really do thank you as I always say. But I do really mean it. You are very professional and understand my position is not easy being on the other side of the world. I think I told you about my experience of ownership of the warwick property and how they just didn't want to help at all. So you and your teams help is top class. If there is some way you can get yourself a bottle of wine or a carton of beer and I can pay for it to thank you please proceed with my authority. Because you certainly make it my life a little easier and less stressful. Have a nice day. Kind regards Steve.
Thank you for your excellent service during the past six months. It has been a pleasure to deal with such a professional operation from the perspective of the tenant. Paul ( Wavell Heights )
Dear ladies, Please accept herewith our two week written notice effective Sunday 13 April 2014. Can you please provide us with a statement of accounts! We would like to take this opportunity to thank you for being exceptional agents and look forward to utilising your services as soon as we start our investment property portfolio. Thank you and best regards, David
Thankyou for all of the extra time and effort you have put into securing management of our property- we really appreciate it. Wishing you a very Merry Christmas" Janet and Alan
Franz and I have nothing but praise for your company. You have been a pleasure to work with over the past 6 years. Thank you for your diligent management of our property over these years and would be glad to recommend you to anyone. Lynne and Franz
Just a quick email to thank you for your informative newsletters, they provide me with the information I need re rental demand and how to make the most of my properties. I appreciate the excellent service from Chris and co as well" Moira
Many thanks for your consistancy in the upkeep of our investment property" Col
"We would highly recommend Homerentals Queensland services to any landlord and we are happy to discuss any matter with potential landlords." Dr Craig
"In the period that you and your company have been involved with the management of the property, we have been extremely happy with the assistance and advice that you have given us during that time. We have also been very impressed with the tenants and would be keen to provide references for them if required." Kevin
"Thanks once again for your efficient service ... I never thought owning an investment property would be so easy!"Paul
"Karen and I would like to pass onto you our gratitude and thanks for the way in which you have managed our property for us, your professionalism is second to none and we would have no hesitation in recommending you or your company to anyone. If or when we travel down the investment road again, we will be seeking you out to manage the important asset for us, once again thank you."
Gary L and Karen
"Thank you very much for the greeting card that you sent us. May we wish you all also a Very Merry Xmas and a Prosperous and Happy New Year. More power to all of you in the coming years. Your newsletters are very useful to all investors."
Pedro & Julita,
"Just thought I'd send a quick "Thank You" for organising the letterbox for the above property and sending us the pictures. You guys are doing a great job." Peter and Tracy
"Received your newsletter and will take your advice re white ants. Please have an inspection done and if required take action. Thanks. Have a Merry Xmas and thanks for your professional management of my affairs."Allison